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Last Updated: November 26, 2019

This Addendum describes additional privacy rights that residents of certain states may have. For more information, please see Tektronix’s Privacy Statement.

THIS ADDENDUM APPLIES TO TEKTRONIX’S COLLECTION AND USE OF CALIFORNIA RESIDENTS’ PERSONAL INFORMATION, PARTICULARLY WHERE SUCH USE OR COLLECTION IS GOVERNED BY THE CALIFORNIA CONSUMER PRIVACY ACT (CCPA) AND RELATES TO CONSUMER TRANSACTIONS. ALTHOUGH THE CCPA APPLIES TO PERSONAL INFORMATION OF INDIVIDUALS THAT ARE RESIDENTS OF CALIFORNIA, TEKTRONIX MAY AS A COURTESY EXTEND SOME OF THE CCPA’S REQUIREMENTS TO THE PERSONAL INFORMATION OF RESIDENTS OF THE UNITED STATES OF AMERICA MORE BROADLY.

PLEASE READ THIS ADDENDUM CAREFULLY BECAUSE IT PROVIDES IMPORTANT INFORMATION AND EXPLAINS YOUR RIGHTS. PLEASE VISIT THIS WEBSITE FROM TIME TO TIME, AS WE MAY UPDATE OUR PRIVACY NOTICE AND ADDENDUM FOR CHANGES IN THE LAW OR OUR DATA PRACTICES. IF YOU HAVE ANY QUESTIONS OR CONCERNS, OR WISH TO EXERCISE YOUR PRIVACY RIGHTS, WE INVITE YOU TO CONTACT US BY ANY OF THE METHODS LISTED AT THE BOTTOM OF THE PRIVACY NOTICE OR THIS ADDENDUM.

What rights do you have in relation to the Personal Information we hold on you?

Residents of certain states may have the following additional privacy rights.

YOUR RIGHT TO REQUEST DISCLOSURE OF INFORMATION WE COLLECT AND SHARE ABOUT YOU

We are committed to ensuring that you know what information we collect about you. You can submit a request to us for the following information, with respect to Personal Information we have collected:

  • The categories of Personal Information we’ve collected about you.
  • The categories of sources from which we collected the Personal Information.
  • The business or commercial purposes for which we collected or sold the Personal Information.
  • The third parties with whom we shared the information.
  • The specific pieces of information we collected.

We are also committed to ensuring that you know what information we share about you. You can submit a request to us for the following further information:

  • The categories of Personal Information (if any) that we have sold about you, the third parties to whom we sold that Information, and the category or categories of Personal Information sold to each third party.
  • The categories of Personal Information that we have shared with service providers who provide services to us. Our responses to any of these requests will cover the 12-month period preceding our receipt of the request.

YOUR RIGHT TO REQUEST THE DELETION OF PERSONAL INFORMATION WE HAVE COLLECTED FROM YOU

Upon your request, we will delete the Personal Information we have collected about you, except for situations where specific information is necessary for us to: provide you with a good or service that you requested; perform a contract we entered into with you; maintain the functionality or security of our systems; or comply with or exercise rights provided by the law. The law also permits us to retain specific information for our exclusively internal use, but only in ways that are compatible with the context in which you provided the information to us or that are reasonably aligned with your expectations based on your relationship with us.

YOUR RIGHT TO ASK US NOT TO SELL YOUR PERSONAL INFORMATION

We do not and will not sell Personal Information to third parties.

WE ARE COMMITTED TO HONORING YOUR RIGHTS

We are committed to providing Consumers control over their Personal Information. If you exercise any of the rights explained in this Addendum, we will continue to treat you fairly. In particular, this means that Consumers who exercise their rights under this Addendum will not be denied or charged different prices or rates for goods or services, or provided a different level or quality of goods or services than other Consumers.

CALIFORNIA SHINE THE LIGHT

California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits California residents to annually request, free of charge, information about the Personal Information (if any) disclosed to third parties for direct marketing purposes in the preceding calendar year. No information is shared with third parties for their own marketing purposes.

How can you make a request to exercise your rights?

To exercise any of the rights above, or to ask a question, click here, or use the contact details set out at the end of this Addendum.

 

How will we handle a request to exercise your rights?

For requests for access or deletion, we will first acknowledge receipt of your request within 10 days of receipt of your request. We provide a substantive response to your request as soon as we can, generally within 45 days from when we receive your request, although we may be allowed to take longer to process your request in certain jurisdictions or under certain circumstances. If we expect your request is going to take us longer than normal to fulfil, we’ll let you know.

 

We usually act on requests and provide information free of charge, but we may charge a reasonable fee to cover our administrative costs of providing the information in certain situations.

In some cases, the law may allow us to refuse to act on certain requests. When this is the case, we will endeavour to provide you with an explanation as to why.

How will we verify your identity when you submit an access or deletion request?

IF YOU MAINTAIN A PASSWORD-PROTECTED ACCOUNT WITH US

We will verify your identity using a two-step process. We will first ask you to log into your account, and we will then ask you to separately authenticate your identity by asking you a series of questions, including [specify information that will be necessary to verify identity].

If we are unable to verify your identity through your password-protected account with a reasonable degree of certainty appropriate to the nature of your request, for security reasons, we may ask you to verify your identity in accordance with the additional requirements described below.

REQUESTS FOR SPECIFIC PIECES OF PERSONAL INFORMATION

We will ask you for at least three pieces of Personal Information and endeavour to match those to information we maintain about you. Additionally, we require that you provide a declaration attesting to your identity, signed under penalty of perjury.

If we are unable to verify your identity with the degree of certainty required, we will not be able to respond to the request. We will notify you to explain the basis of the denial. Additionally, we will treat the request as one seeking disclosure of the categories of Personal Information we have collected about you and endeavour to verify your identity using the less-stringent standards applicable to such requests.

REQUESTS FOR CATEGORIES OF PERSONAL INFORMATION COLLECTED ABOUT YOU

We will ask you for at least two pieces of Personal Information and endeavour to match those to information we maintain about you.

If we are unable to verify your identity with the degree of certainty required, we will not be able to respond to the request. We will notify you to explain the basis of our denial.

REQUESTS FOR DELETION OF PERSONAL INFORMATION WE HAVE COLLECTED FROM YOU

We will ask you for at least two pieces of Personal Information and endeavour to match those to information we maintain about you.

If we are unable to verify your identity with the degree of certainty required before providing you with the information requested, we will notify you to explain the basis of our denial. [If applicable]: Additionally, we will treat the request as a request to opt-out of the sale of your Personal Information.

AUTHORIZED AGENTS – ADDITIONAL VERIFICATION REQUIRED

You may designate an agent to submit requests on your behalf. The agent can be a natural person or a business entity that is registered with the California Secretary of State.

If you would like to designate an agent to act on your behalf, you and the agent will need to comply with our agent verification process. You will be required to verify your identity by providing us with certain Personal Information as described above, depending on whether you hold an account with us or not and the nature of the information your require, which we will endeavour to match the information submitted to information we maintain about you. Additionally, we will require that you provide us with written confirmation that you have authorized the agent to act on your behalf, and the scope of that authorization. The agent will be required to provide us with proof of the agency relationship, which may be a declaration attesting to the agent’s identity and authorization by you to act on their behalf, signed under penalty of perjury. If the agent is a business entity, it will also need to submit evidence that it is registered and in good standing with the California Secretary of State. Information to identify and verify your agent can be submitted through the same mechanism and at the same time that you submit information to verify your identity.

What about household Personal Information?

There may be some types of Personal Information that can be associated with a household (a group of people living together in a single dwelling). Requests for access or deletion of household Personal Information must be made by each member of the household. We will verify each member of the household using the verification criteria explained above.

If we are unable to verify the identity of each household member with the degree of certainty required, we will not be able to respond to the request. We will notify you to explain the basis of our denial.

How Can You Contact Us?

If you have questions on the processing of your Personal Information, would like to exercise any of your rights, or are unhappy with how we’ve handled your information, please contact us here: 14150 SW Karl Braun Dr, Beaverton, OR 97077, or [email protected].

If you would like to assert your privacy rights you may call us toll free at 1-(844)-981-1525, submit an online request at www.tek.com/privacy-request, or email [email protected].

What about changes to the Privacy Notice or this Addendum?

We will review and update this Notice periodically in light of changing business practices, technology, and legal requirements. If we make a significant or material change in the way we use or share your Personal Information, you will be notified via a notice on our website. In some cases, we may provide you with additional notice (such as by adding a statement to our homepage or by emailing you a notification). We encourage you to review this Addendum whenever you access the Products to stay informed about our information handling practices and the ways you can help protect your privacy. After we have notified you of changes to this Addendum, your continued use of the Products constitutes your consent to those changes.