Frequently Asked Questions

FAQ FAQ ID Sort ascending
KickStart version 2.0.0 compatibility with PC operating systems.

KickStart version 2.0.0 requires a 64-bit Windows Operating System.    This version of KickStart supports Windows 7 and higher.  Keithley recommends that you have at least 8 GB of PC disk space and at least 8 GB of RAM.


This FAQ applies to:
KICKSTARTFL-BASE
470106
Connecting to the Model 2701 Multimeter / Data Acquisition / Switch System using KickStart version 2.0.0

The Model 2701 is not an LXI-C instrument.  You must manually add its IP address in KickStart.  Click on the “Advanced” section of the Instrument Pane in KickStart version 2.0.0.  Enter the IP address for the Model 2701.


This FAQ applies to:
2701, KICKSTARTFL-BASE
470101
Does KickStart support RS-232 communication?

No.  KickStart only communicates to instruments connected using USB, GPIB or LAN.


This FAQ applies to:
KICKSTARTFL-BASE, KICKSTARTFL-HRMA
470096
Adding more SMU instruments to the I-V Characterizer App in KickStart version 2.0.0

Use the “Instruments” button in the I-V Characterizer app toolbar to access the “Add Channels” button to add more SMU instruments to your test.   You can add up to 4 SMU instruments in a single I-V Characterizer app.


This FAQ applies to:
2400, 2401., 2410., 2420, 2425, 2430., 2601A, 2601B, 2602A, 2602B, 2604B, 2611A, 2611B, 2612A, 2612B, 2614B, 2634B, 2635A, 2635B, 2636A, 2636B, 6430, KICKSTARTFL-BASE
470091
Exporting Data in KickStart version 2.0.0.

Export the reading table as a .csv file or the graph as a .png file using the “Export” button in the Run History menu.


This FAQ applies to:
KICKSTARTFL-BASE
469991
I’m getting a .NET Framework error when I try to install KickStart 2.0 (Beta).

KickStart version 2.0.0 (Beta) requires Microsoft .NET framework version 4.7. If you are using a PC with Windows 7, then you can download the .NET Framework installation files from Microsoft.com.


This FAQ applies to:
KICKSTARTFL-BASE
469971
Why is the throughput on a 1GB interface set to 940 Mbps?

 It is 940 Mbps to accommodate the UDP and TCP overhead for the wrapper around the MPEG payload on a 1 GB interface.


This FAQ applies to:
VNM-EDGE, VNM-EDGE2, VNM-SABR, VNM-SABR2, VNM-SASI, VNM-SEN, VNM-SEN2, VNM-SGE, VNM-SXG, VNM-VER, VNM-VFY, VNM-VFY2, VNM-VXG
469671
Why would Sentry report discontinuities but not show any associated reason codes for the error?

Not every discontinuity (CC error) will cause a problem in an ES. For example, if a TS packet was dropped in the middle of a video slice, Sentry wouldn’t notice this as long as it can still detect the ‘start code’ progression in the video stream.


This FAQ applies to:
VNM-EDGE, VNM-EDGE2, VNM-SABR, VNM-SABR2, VNM-SASI, VNM-SEN, VNM-SEN2, VNM-SGE, VNM-SXG, VNM-VER, VNM-VFY, VNM-VFY2, VNM-VXG
469666
What fields / parameters contribute to making calculations for the QoE score?

Audio Buffer Overrun

Buffer timing violation causing buffer overrun and is greater than or equal to 100ms.

Audio Buffer Underrun

Buffer timing violation causing buffer underrun is equal to 0 seconds, meaning that the buffer is empty.


This FAQ applies to:
VNM-EDGE, VNM-EDGE2, VNM-SABR, VNM-SABR2, VNM-SASI, VNM-SEN, VNM-SEN2, VNM-SGE, VNM-SXG, VNM-VER, VNM-VFY, VNM-VFY2, VNM-VXG
469661
Switch Time between Pulse IV and CV measurements using the 4225-RPM.

The RPM eliminates the need to re-cable a


This FAQ applies to:
4200A-SCS
469646
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